Frequently Asked Questions
What services do you offer?
At Milestones we offer, planning and decor services for weddings and other social events including birthday parties, anniversary parties, baby showers and bridal showers. We also offer luxury picnics and balloon decor services.
Why do I need an event planner?
Planning and executing an event requires the seamless operation of a number of factors. Hiring an event planner ensures that an event is meticulously planned with a number of contingency plans in the event that issues arise. Event planners also have access to a greater network of vendors and resources that would ensure that events are executed to the highest quality and cost savings. Finally, when a client has a planner, they are able to simply enjoy their event without the stress and hassle of executing the event.
What are your fees/rates?
At Milestones we create bespoke events so as a result the fees on our website are starting prices and every custom event will be priced accordingly. Please feel free to book a consultation with our team to receive a more accurate quotation.
How can I make a booking?
To making a booking please use our booking form on our website or send us a WhatsApp message at +1(264) 476-4653 or send us an email at email@example.com.
Can I get a consultation, what does it cost?
Consultations are available for all potential clients and consultation fee is $25USD. If the service is booked, the consultation fee will be waived.
What is the difference between planning and decor?
Planning an event includes the organisation of the details of the event and assembling the vendors that will help to execute the event. Planners also ensure that the event is run smoothly including vendor deliveries and organisation. A designer is responsible for designing the overall visual appearance of an event including decor and ambiance.
How early do I need to start planning an event?
The length of time required to plan an event depends on the type of event. At Milestones for the creation of our custom events we require a 2 month period in order to achieve the client’s desired goals. For a wedding at Milestone’s ideally we require no less than 8 months for planning before the date of an event.
What is your cancellation policy?
Cancellation Policy: If the client wishes to cancel this contract, the client will be required to pay a $50US cancellation fee and for any work described in contract that has been completed to date. If the client’s event booking is cancelled within 5 days of the agreed date of the event the sum owed for the event is due in full.
How do you select your vendors?
Vendors are selected based on the quality and appropriateness of what is needed per theme and event. Overtime Milestones has developed a relationship with a number of vendors who provide quality service. The client’s budget as well may impact selection of vendors.
What separates you from other event planners?
Milestones comprises a team of passionate planners and designers who are excited at every opportunity to create a unique event. As a result our clients always get more than what they agreed to. Furthermore, at Milestones we pay keen attention to the details of an event to ensure they are executed to the highest quality.
How often will we meet to discuss my event?
Prior to your event, we maintain open communication and respond as quickly as possible to client concerns.